Privacy Policy

Last updated: October 23, 2026

This Privacy Policy explains how WABAVoPBX ("we", "us", "our") collects, uses, and protects information when you use our WhatsApp Business calling platform.

1. Information we collect

We collect the following data to operate the platform:

• Account information — your name, email, username, and role when you create an account.
• Communication data — WhatsApp phone numbers, call metadata (timestamps, durations, dispositions), and call recordings where enabled.
• Technical data — IP address, browser type, device identifiers, and usage logs for security and diagnostics.

2. How we use information

• To provide, operate, and maintain the WhatsApp calling services.
• To route calls, store records, and generate analytics for your organization.
• To secure the platform and detect fraud or abuse.
• To comply with legal and regulatory obligations.

3. Call recordings & consent

Call recordings are only enabled where your organization has configured consent policies. Recordings are stored securely, access is role-restricted, and they are deleted according to the applicable retention policy or your explicit deletion request.

4. Sharing of information

We do not sell your personal data. We may share information with service providers who help us operate the platform (hosting, messaging APIs) under contractual confidentiality, or where required by law.

5. Data retention

We retain personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements.

6. Your rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to object to certain processing. You can request deletion at any time through the User Data Deletion page.

7. Security

We use industry-standard safeguards including encryption in transit and at rest, role-based access control, and multi-tenant isolation to protect your data.

8. Contact us

For any privacy questions, contact our team at admin@kabeltelekom.net.